TERMS AND CONDITIONS

All prices include the value added tax applicable at the time of sale, currently 25%.

The value of the goods must amount to at least SEK 100 for the order to be processed.

Payment

Click here for the general terms and conditions for Svea Checkout

SVEA INVOICE

When paying by invoice, we cooperate with Svea Bank AB. To purchase by invoice, you must provide your personal identity number or organisation number. A condition for purchasing by invoice is, among other things, that you are registered in the Swedish population register, are over 18 years of age and do not have any payment remarks. All invoices are transferred by Sängvaruhuset Elgen to Svea Bank AB.

A customary credit assessment is carried out after the personal data has been submitted at checkout. In some cases, this means that a credit report is obtained. In such cases, a copy of the credit report will be sent to you. The invoice payment term is 14 days. In the event of non-payment, the invoice will be transferred for debt collection. Invoice terms.

SVEA PART PAYMENT

Through our cooperation with Svea Bank AB, you can enter into an account credit agreement and thereby pay for your purchase in instalments. You choose the credit period by selecting the campaign option that suits you best. The purchase can always be paid in full at any time before the due date.

A customary credit assessment is carried out after the personal data has been submitted at checkout. In some cases, this means that a credit report is obtained. In such cases, a copy of the credit report will be sent to you.

If you have any questions, please call +46 8 514 931 13 for more information.

Example of effective interest rate for a purchase of SEK 10,000: setup fee SEK 395, interest 0%, administration fee SEK 45 and term 12 months. The total cost will be SEK 10,935 and the monthly amount to pay will be SEK 911. The effective interest rate corresponds to 18.98%.

General terms and conditions
Standard European Consumer Credit Information (SECCI)

CARD PAYMENT

Card payments are made in accordance with applicable rules for online payments in Sweden and the EU. We use Svea Bank AB's hosted PCI DSS-certified card payment solution.

We accept the following cards: Visa, MasterCard and Amex. The amount is reserved on your account at the time of order.

All transactions are sent securely encrypted via SSL (Secure Sockets Layer). No card numbers are stored. We use 3D Secure, a security standard developed by Visa and MasterCard to securely verify the consumer when making online purchases.

DIRECT BANK PAYMENT WITH TRUSTLY

Shop and pay directly from your bank account.

This is how it works:

1. Select Trustly as the payment option at checkout.
2. Enter the bank you use and identify yourself with BankID or a security code via a secure and encrypted connection.
3. Select the account you wish to pay from, for example a savings account or salary account, and confirm the purchase.
4. The purchase amount is withdrawn directly from the specified account and an order confirmation is sent.

Order confirmation

When you have ordered your goods, an email will be sent to the email address you provided at the time of purchase confirming that we have received your order. This order confirmation also serves as your receipt and is useful to keep in case you need to contact our customer service.

Deliveries

SMALL PARCELS

Small parcels are shipped free of charge to a collection point for orders over SEK 795. We also offer several different shipping options and carriers that can be selected at checkout.

Rugs sent to a collection point are excluded and are not covered by the free shipping threshold.

LARGE PARCELS

Large parcels are delivered free of charge to your home address for orders over SEK 795. For mattress toppers and headboards, the free shipping threshold is SEK 2,995. For rugs, the free shipping threshold is SEK 4,999. Certain brands and products may be excluded.

If you purchase a bed, we also offer carrying-in and assembly for a fee in large parts of Sweden. To see which services we can offer you, select your product and enter your postal code at checkout.

DELIVERY TIME

Larger shipments such as beds, headboards and mattress toppers are delivered to your home. This means that your goods are delivered on weekdays during daytime between 08:00 and 17:00, to the nearest property boundary or entrance, provided that a truck can access the location. Carrying-in or carrying upstairs is not included unless this has been selected as an add-on at checkout.

We offer carrying-in and assembly for a fee in large parts of Sweden. To see which services we can offer you, enter your postal code at checkout.

The delivery time for your order is stated on the product page for each product. Delivery time may vary depending on where in the country you live. If you live on an island or in a sparsely populated area, we cannot guarantee delivery to all locations or on all days of the week.

For larger shipments, you will be notified by phone or SMS by the carrier before delivery, normally a few days before the planned delivery, to agree on a delivery day and time interval.

After you have received the first delivery notification, you must be able to receive your goods. If a delivery day and time has been agreed with you and you are not at home, or for any reason cannot receive the delivery at the agreed time, you will be charged a fee of SEK 500.

INSTALLATION SERVICES

When installation services are selected as an add-on at checkout, the following applies:

• The recipient must prepare free access to the designated place in the home in advance.
• The recipient is responsible for protecting floors and other property appropriately. Drivers must keep their shoes on according to Swedish work environment requirements.
• The recipient is responsible for ensuring that the product fits in the intended location.
• The recipient must have moved and disconnected any old product before delivery.
• The product is carried into the home and unpacked, and the packaging is handled by the carrier.
• The product is placed in position and any legs are attached.
• For double beds, any brackets for holding the beds together are fitted if pre-drilled. The carrier does not carry out any assembly that requires drilling new holes.
• Any headboard is placed in position. The carrier does not drill or mount a headboard to a wall or bed.

The carrier does not make any alterations to the recipient's property in order for the delivered product to fit or be attached. This means that the carrier does not drill, saw, screw or nail into walls, cabinets or other property in order to install the product.

If the recipient does not fulfil their obligations and this means that the carrier cannot carry out the installation, the product will be left with the recipient without installation or assembly. If delivery is not possible, the product will be returned to the local terminal, and the customer may decide whether the product should be delivered again.

Security

When you pay by card with us, you are transferred to an encrypted and secure page where the payment is made. No account details or personal data are stored by us. Card payments are covered by the 3D Secure security standard, developed by Visa and MasterCard to ensure secure payments over the internet.

Right of withdrawal

Under the Swedish Distance Contracts Act, you as a consumer have the right to withdraw from your purchase within 14 days from the day you received your goods. The right of withdrawal applies only to private individuals and not to businesses.

Please also read the section "Exceptions from the right of withdrawal" below.

The right of withdrawal applies provided that the product is kept in a substantially unchanged condition. Contact customer service before returning your goods. Shipping costs and handling fees for the return shipment are paid by the consumer.

The store applies the following return fees:

• Parcels delivered to a collection point: SEK 99
• Parcels delivered by home delivery: SEK 500

When returning goods, the customer bears the risk for the product until we have received the return. It is therefore important that the product cannot be damaged during transport. The product must be unused and returned in undamaged original packaging. The product remains in the customer's possession until we have received the return.

If you have questions regarding the right of withdrawal or returns, you are welcome to contact our customer service under the "Contact" tab.

Exceptions from the right of withdrawal

Exceptions from the right of withdrawal apply if your product is an order item that we do not keep in stock, meaning that it has been specially ordered specifically for you and/or produced according to your specific wishes.

If your product is defined as an "order item", this means by definition that it is specially ordered and produced after your specific order. All items referred to as "order items", meaning items that are not in stock, are therefore not covered by open purchase or exchange rights.

The right of withdrawal does not apply to opened products that cannot be returned for health or hygiene reasons, such as duvets, pillows, towels, mattress protectors, mattress toppers, duvet covers, pillowcases and sheets.

Cancelling a purchase of an order item

If you wish to cancel an already completed purchase of an order item, we will of course help you cancel your purchase to the extent that we can. This should be done within 24 hours of the time of order to ensure that we have not already forwarded your special order to the supplier.

In some exceptional cases, it may be possible to cancel the purchase even after 24 hours, but only if we in turn can cancel the purchase with the supplier. We cannot guarantee that this will be possible.

We do not guarantee delivery times for order items, but only communicate the supplier's approximate delivery times. Delivery times vary and depend on how busy the supplier's production is at any given time. The fact that delivery takes longer than estimated is generally not a valid reason to cancel a purchase.

Uncollected parcel

Your parcel normally remains at the collection point or terminal for 7 days after arrival. If you do not collect your parcel within this period, the parcel will be returned to us and you will be charged SEK 250 for an uncollected parcel.

If you have changed your mind after the parcel has been sent from us, you need to receive the parcel and then return it to us. Otherwise, it will be registered as an uncollected parcel and you as the customer will be charged the corresponding fee.

Complaints

If a product turns out to be defective or faulty, the product can be complained about. Only original defects are covered by the right to complain. The right to complain does not cover, for example, defects caused by normal wear and tear.

As a consumer, under Swedish law you have the possibility to complain about a product for up to 3 years after the purchase, provided that the complaint is made within a reasonable time after the defect was discovered. The right to complain applies to defects that can be attributed to the production of the product and does not apply to normal wear and tear or ageing of the product.

Certain products also have longer warranty periods for parts of the product according to the manufacturer's terms. These warranties vary between different brands.

Sängvaruhuset Elgen reserves the right, in the first instance, to remedy the defect, in the second instance to replace the product through redelivery, and ultimately to repurchase the product.

Sängvaruhuset Elgen makes an assessment once we have received the product and will then contact you with further information. For larger products that are more difficult to send, such as beds, the customer must first contact Sängvaruhuset Elgen so that a representative from the relevant manufacturer or from Sängvaruhuset Elgen is given the opportunity to inspect the product. This may need to be done at the customer's premises.

In the event of a dispute, we follow the recommendations of the Swedish National Board for Consumer Disputes (ARN).

If you have questions regarding complaints, you are welcome to contact our customer service under the "Contact" tab.

Change of address

For address changes on orders that have already been dispatched, a fee of SEK 250 is charged.

Personal data

When you order from us, you give us permission to store your name, address and telephone number together with information about what you have purchased in our database.

We of course process your data as personal data with particular care and do not share it with unauthorised parties. Read more in our privacy policy.

Cookies

This website uses cookies. A cookie is a small text file stored on your computer which, among other things, tells us your username with us and whether you are a new or returning visitor to the store. There are two types of cookies: one that is stored permanently on your computer and a so-called session cookie. The latter is not stored on your computer but disappears when you close your browser.

Your browser must accept cookies, otherwise you will not be able to add products to your shopping cart. If you have any problems or questions regarding this, you can always contact our customer service and we will help you.

Copyright

All content on this website, such as text, graphics, logos, images, audio clips, digital downloads and other software, belongs to Sängvaruhuset.se or our suppliers and is protected by Swedish and international copyright laws.

Other

We reserve the right to make changes to the website without further notice and reserve ourselves for printing errors. We reserve ourselves for errors caused by database bugs in the system, possible spelling errors, product changes, price adjustments and possible colour deviations.

We reserve the right to correct any price errors before and after the order has been processed. We reserve ourselves for products being sold out, stock discrepancies, technical problems, changes to technical specifications and any typographical errors on our website or in our advertisements.

The product images on the website do not guarantee that the exact appearance and condition of the product are reproduced. We reserve ourselves for any errors in product information and reserve the right to change product information and prices without prior notice. We reserve ourselves for any errors in price and product information or otherwise on the website.

In the event of any inaccuracies, Sängvaruhuset.se reserves the right to correct this afterwards. We reserve the right to cancel incorrect orders. We reserve the right to cancel orders that contain incorrect personal data.

We disclaim all responsibility for damage arising when products from Sängvaruhuset have been used incorrectly by the consumer.

Payment

SVEA INVOICE
When paying by invoice, we cooperate with Svea Bank AB. To purchase by invoice, you must provide your personal identity number or organisation number. A condition for purchasing by invoice is, among other things, that you are registered in the population register, are over 18 years of age and do not have any payment remarks. All invoices are transferred by Sängvaruhuset Elgen to Svea Bank AB.

A customary credit assessment is carried out after the personal data has been entered at checkout. In some cases, this means that a credit report is obtained. In such cases, a copy of the credit report will be sent to you. The invoice payment term is 14 days. In the event of non-payment, the invoice will be transferred for debt collection.

Invoice terms

 

SVEA PART PAYMENT
Through our cooperation with Svea Bank AB, you can enter into an account credit agreement and thereby pay for your purchase in instalments. You choose the credit period by selecting the campaign option that suits you best. The purchase can always be paid in full at any time before the due date.

A customary credit assessment is carried out after the personal data has been entered at checkout. In some cases, this means that a credit report is obtained. In such cases, a copy of the credit report will be sent to you.

If you have any questions, please call +46 8 514 931 13 for more information.

Example of effective interest rate for a purchase of DKK 10,000:

• Setup fee DKK 395
• Interest 0%
• Administration fee DKK 45
• Term 12 months

The total cost will be DKK 10,935, and the monthly payment will be DKK 911. The effective interest rate corresponds to 18.98%.

 

 

1. Select Trustly as the payment option at checkout.
2. Enter the bank you use and identify yourself with BankID or a security code via a secure and encrypted connection.
3. Select the account you wish to pay from, for example a savings account or salary account, and confirm the purchase.
4. The purchase amount is withdrawn directly from the specified account and an order confirmation is sent.

Exceptions from the right of withdrawal apply if your product is a special order item that we do not keep in stock, meaning that it has been specially ordered specifically for you and/or produced according to your specific wishes. Products defined as "order items" are not covered by open purchase or exchange rights. The right of withdrawal does not apply to opened products that cannot be returned for health or hygiene reasons, such as duvets, pillows, towels, mattress protectors, mattress toppers, duvet covers, pillowcases and sheets.

Uncollected parcel

Your parcel normally remains at the collection point or terminal for 14 days after arrival. If you do not collect your parcel within this period, the parcel will be returned to us and you will be charged DKK 250 for an uncollected parcel. If you have changed your mind after the parcel has been sent from us, you need to receive the parcel and then return it to us. Otherwise, it will be registered as an uncollected parcel and you as the customer will be charged the corresponding fee.

Complaints

If a product turns out to be defective or faulty, the product can be complained about. Only original defects are covered by the right to complain. The right to complain does not cover, for example, defects caused by normal wear and tear.

As a consumer, you have the right to complain about defects within the applicable complaint period, provided that the complaint is made within a reasonable time after the defect was discovered. The right to complain applies to defects that can be attributed to the product or its production and does not apply to normal wear and tear or ageing of the product. Certain products also have longer warranty periods for parts of the product according to the manufacturer's terms. These warranties vary between different brands.

Sängvaruhuset reserves the right, in the first instance, to remedy the defect, in the second instance to replace the product through redelivery, and ultimately to repurchase the product.

Sängvaruhuset makes an assessment once we have received the product and will then contact you with further information. For larger products that are more difficult to send, such as beds, the customer must first contact Sängvaruhuset so that a representative from the relevant manufacturer or from Sängvaruhuset is given the opportunity to inspect the product. This may need to be done at the customer's premises.

In the event of a dispute, we follow decisions from the relevant consumer complaints authority.

If you have questions regarding complaints, you are welcome to contact our customer service under the "Contact" tab.

When you order from us, you give us permission to store your name, address and telephone number together with information about what you have purchased in our database. We of course process your data as personal data with particular care and do not share it with unauthorised parties. Read more in our privacy policy.

Cookies

SALES AND DELIVERY TERMS

All prices include the value added tax applicable at the time of sale, currently 25.5%.

Minimum order value

The value of the products in the order must be at least EUR 10 for the order to be processed.

Payment

INVOICE

Svea offers an easy and secure way to pay for your purchase by invoice. When you choose Svea invoice as the payment method, you always receive at least 14 days to pay. Late payment interest is determined in accordance with the Finnish Interest Act. A reminder fee may be charged. Please note that the buyer must be at least 21 years old.

You can view your open invoices in the Omat sivut service.

Use of Svea invoice requires an approved credit decision. When applying for credit, the applicant consents to information from other creditors being requested from Suomen Asiakastieto Oy's consumer credit information query system. We also check the applicant's credit information. A customer who receives a negative credit decision may apply for a new credit decision by submitting additional information and contacting Svea customer service.

PAYING THE INVOICE IN SMALLER INSTALMENTS

Purchase credit is a one-time credit that allows you to divide your invoice into monthly instalments that suit you. If you wish to pay your invoice in smaller instalments, you must review and accept the purchase credit terms received with the invoice. You may then pay at least the minimum instalment stated on the invoice. You may repay the purchase credit in full at any time without additional costs for unused credit time.

You can review the credit terms here: General terms for purchase credit and Standard European Consumer Credit Information.

INSTALMENT PAYMENT

Svea Instalment Payment is a one-time credit that allows you to choose the payment period offered by the store. Please note that the buyer must be at least 21 years old.

You can view your open credits in the Omat sivut service.

You can review the credit terms here: General terms for instalment credit and Standard European Consumer Credit Information.

Use of Svea Instalment Payment requires an approved credit decision. When applying for credit, the applicant consents to information from other creditors being requested from Suomen Asiakastieto Oy's consumer credit information query system. We also check the applicant's credit information.

CARD PAYMENT

Card payment is made through Svea's PCI DSS-certified card payment solution in accordance with the applicable EU rules for online payments.

Accepted cards are Visa and MasterCard. Payment is charged to your card in connection with the payment transaction.

All payment transactions are sent via a secure encrypted SSL connection. Card numbers are not stored. Svea uses 3D Secure protection, the security standard for Visa and MasterCard card payments online.

ONLINE BANK PAYMENT WITH TRUSTLY

Buy and pay directly from your bank account. Online bank payments are carried out in cooperation with Trustly. Trustly supports Finnish banks and does not cause additional fees.

This is how it works:

1. Select Trustly as the payment option at checkout.
2. State which bank you use and identify yourself using your online banking credentials or security code via a secure and encrypted connection.
3. Select the account from which you want to pay, for example a savings account or salary account, and confirm the purchase.
4. The purchase amount is charged directly from the specified account and an order confirmation is sent.

CONTACT DETAILS AND CUSTOMER SERVICE

If you have questions regarding payment or invoicing, you can contact Svea customer service on +358 9 4242 3330 or via the contact form.

OTHER PAYMENTS

In connection with order changes, including orders placed by phone, and possible additional charges such as uncollected parcels, we have the right to invoice any additional costs regardless of the payment method previously used. The invoice may be issued by us or by our partner and must be paid within 14 days. In the event of non-payment, a reminder fee and late payment interest may be charged according to the applicable terms.

Order confirmation

When you have placed an order, we will send an order confirmation to the email address you provided in connection with the purchase. The order confirmation also serves as a receipt and should be saved for any customer service contact.

Deliveries

SMALL PARCELS

Small parcels are delivered free of charge to a collection point for orders over EUR 80. Other delivery methods and carriers may also be available at checkout.

Rugs delivered to a collection point may be excluded and may not be covered by free delivery.

LARGE PARCELS

Large parcels are delivered free of charge to the home address for orders over EUR 80. For mattress toppers, the free delivery threshold is EUR 300. For rugs, the free delivery threshold is EUR 500. Certain brands and products may be excluded.

When you buy a bed, we may offer carrying-in and assembly for an additional fee in areas where the service is available. You can see available services by selecting the product and entering your postal code at checkout.

DELIVERY TIME

Larger shipments, such as beds, headboards and mattress toppers, are delivered to your home. Delivery takes place on weekdays between 08:00 and 17:00 to the nearest property boundary or entrance, provided that a truck can reach the location. Carrying-in or carrying upstairs is not included unless selected as an additional service at checkout.

The delivery time for the order is stated on each product page. Delivery time may vary depending on where in the country you live. If you live on an island or in a sparsely populated area, we cannot guarantee delivery to all areas or on all weekdays.

For larger shipments, the carrier will notify you by phone or text message before delivery. The notification is usually made one or several days before the planned delivery so that the delivery day and time interval can be agreed.

Once you have received the first delivery notification, you must be able to receive the products. If a delivery day and time have been agreed with you and you are not present, or for another reason cannot receive the delivery at the agreed time, you will be charged EUR 50.

INSTALLATION SERVICES

If you select installation service as an additional service at checkout, the following terms apply:

• The recipient must ensure in advance that there is free access to the indicated place in the home.
• The recipient is responsible for properly protecting floors and other property. Drivers must keep their shoes on for work safety reasons.
• The recipient is responsible for ensuring that the product fits in the intended location.
• The recipient must have moved and disconnected any old product before delivery.
• The product is carried into the home and unpacked. The carrier handles the packaging.
• The product is placed in position and any legs are attached.
• For double beds, any brackets may be installed to join the beds if this has been prepared. The carrier does not perform installations that require drilling new holes.
• Any headboard is placed in position. The carrier does not drill or attach the headboard to a wall or bed.

The carrier does not make changes to the recipient's property in order for the delivered product to fit or be attached. This means that the carrier does not drill, saw, screw or nail into walls, cabinets or other property.

If the recipient does not fulfil their obligations and this prevents the carrier from carrying out the installation, the product will be left with the recipient without installation or assembly. If delivery is not possible, the product will be returned to the carrier's terminal, and the customer may decide whether the product should be delivered again.

Security

When you pay by card, you are transferred to an encrypted and secure payment page where the payment is made. We do not store account details or card details. Card payments are covered by the 3D Secure security standard for Visa and MasterCard card payments online.

Right of withdrawal

As a consumer, you normally have the right to withdraw from your purchase within 14 days from the day on which you received the product. The right of withdrawal applies only to private individuals and not to businesses.

Please also read the section "Exceptions from the right of withdrawal" below.

If you wish to exercise your right of withdrawal, contact our customer service before returning the product. The consumer is responsible for the return shipping costs and any handling fees.

The store applies the following return fees:

• Parcels delivered to a collection point: EUR 10
• Parcels delivered by home delivery: EUR 50

When returning a product, the customer is responsible for the product until we have received it. The product must be returned carefully packaged and, where possible, in undamaged original packaging. The customer may handle the product to the extent necessary to determine its characteristics and function. If the product has been handled more than necessary, the customer may be responsible for any reduction in value.

If you have questions about the right of withdrawal or returns, please contact our customer service via the "Contact details" tab.

Exceptions from the right of withdrawal

An exception from the right of withdrawal applies when the product is an order item that we do not keep in stock, meaning that it has been ordered specifically for you and/or manufactured according to your individual wishes.

If a product is defined as an order item, it means that the product is ordered and manufactured based on your order. Products referred to as order items and that are not in stock are not covered by open purchase or exchange rights.

The right of withdrawal also does not apply to opened products that cannot be returned for health or hygiene reasons, for example duvets, pillows, towels, mattress protectors, mattress toppers, duvet covers, pillowcases and sheets.

Cancelling a purchase of an order item

If you wish to cancel a purchase of an order item that has already been made, we will help you to the extent possible. This should be done within 24 hours of the time of order so that we can ensure that we have not yet forwarded your special order to the supplier.

In some exceptional cases, cancellation may also be possible after 24 hours, but only if we can in turn cancel the order with the supplier. We cannot guarantee that this is possible.

We do not guarantee delivery times for order items, but only communicate the supplier's estimated delivery times. Delivery times vary depending, among other things, on the supplier's production and workload. The fact that delivery takes longer than estimated is generally not an acceptable reason to cancel a purchase of an order item.

Uncollected parcel

The parcel is normally kept at the collection point or terminal for 7 days after arrival. If you do not collect the parcel within this time, it will be returned to us and you will be charged EUR 25 for an uncollected parcel.

If you have changed your mind after the parcel has been sent from us, you must receive the parcel and return it to us. Otherwise, it will be registered as an uncollected parcel and you will be charged the corresponding fee.

Complaints

If a product turns out to be defective or faulty, a complaint can be made. The right to complain covers original defects. It does not cover, for example, normal wear and tear, ageing, incorrect use or damage that occurred after the customer received the product.

As a consumer, you have the right to complain about a defect within a reasonable time after you discovered, or should have discovered, the defect. The seller's responsibility is assessed based on, among other things, the expected service life and characteristics of the product.

Some products may also have warranties granted by the manufacturer for certain parts of the product. Warranty terms and lengths vary by brand.

Sängvaruhuset Elgen reserves the right primarily to repair the defect, secondarily to replace the product through a new delivery and ultimately to refund the purchase.

Sängvaruhuset Elgen will make an assessment once we have received the product and will then contact you for further information. For larger products, such as beds, the customer must first contact Sängvaruhuset Elgen. The manufacturer or a representative of Sängvaruhuset Elgen must then be given the opportunity to inspect the product. The inspection may need to take place at the customer's home.

In any dispute situations, we follow the decisions of the applicable consumer dispute bodies.

If you have questions about complaints, please contact our customer service via the "Contact details" tab.

Change of address

If the address is changed for an order that has already been dispatched, a fee of EUR 25 will be charged.

Privacy and personal data (GDPR)

When you make a purchase from us, we process your personal data in order to process your order, deliver the products, receive payment and provide customer service. The data processed may include name, address, telephone number, email address and information about the products you have purchased.

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and do not share your data with unauthorised parties. However, data may need to be shared with payment service providers, carriers and other partners when necessary to complete your purchase.

Read more about the processing of personal data in our privacy policy.

Cookies

This website uses cookies. A cookie is a small text file stored on your computer, mobile device or tablet. Cookies are used, among other things, to ensure the functionality of the website, manage the shopping cart and improve the user experience.

There are different types of cookies. Some are stored permanently on your device, while others are so-called session cookies that disappear when you close your browser. Your browser must accept necessary cookies in order for you to add products to the shopping cart and make a purchase.

If you have questions about cookies, please contact our customer service.

Copyright

All content on this website, such as texts, graphics, logos, images, audio clips, digital downloads and other software, belongs to Sängvaruhuset Elgen or our suppliers and is protected by Swedish and international copyright laws.

Other

We reserve the right to make changes to the website without prior notice and reserve ourselves for possible printing errors, spelling errors, price errors, product changes, price changes, colour deviations, technical problems, stock balance differences and sold-out products.

The product images on the website do not guarantee the exact appearance or characteristics of the product. We reserve ourselves for possible errors in product information, price information and other information on the website. We reserve the right to change product information and prices without prior notice.

If errors occur, Sängvaruhuset Elgen reserves the right to correct the errors afterwards. We reserve the right to cancel incorrect orders and orders containing incorrect personal data.

We are not liable for damage caused if Sängvaruhuset Elgen's products are used incorrectly.